General Auto Body and Collision FAQs

Make sure everyone is safe, call emergency services if needed, and document the scene with photos. Notify your insurance company and contact us so we can guide you on towing, inspections, and starting your repair process.

Yes. We work with nearly all major insurance companies and handle communication, estimates, and approvals on your behalf to simplify the process.

It depends on the extent of the damage, parts availability, and insurance approvals. Small repairs can be done in a few days, while major repairs may take a week or more. We’ll give you a detailed timeline after inspection and keep you updated.

Liberty Collision is an independent, OEM-focused repair facility. We are not part of any insurance company’s DRP network, which means we work for you—not the insurer.

Choosing an independent shop like Liberty Collision means your repairs are guided by your best interests. We follow manufacturer repair procedures, use proper parts, and prioritize safety and quality over shortcuts. You get more transparency, more control, and a repair done the right way.

It’s common for hidden damage to be discovered once we start disassembly. We’ll notify you and your insurance company right away, update the estimate, and get authorization before proceeding.

Absolutely. We follow manufacturer repair standards, use high-quality parts, and perform inspections—including diagnostic scans when needed—to ensure your vehicle is restored to its pre-accident safety and performance.

No. In Nevada, you’re not required to get multiple estimates. You can choose any licensed repair shop, and your insurance company must work with that shop.

Whenever possible, yes. OEM parts help maintain your car’s safety, value, and performance. If your insurance policy restricts OEM parts, we’ll explain your options and help advocate for quality components.

Yes. If your vehicle isn’t drivable, we can coordinate towing to our Sparks facility so we can begin repairs promptly.

If your insurance policy includes rental coverage, we’ll help arrange a rental car so you can stay mobile during repairs.

You can request an estimate online through our contact page or call (775) 329-3368. We also offer digital photo estimates for added convenience.